A complete system to embed user research, strategy, and empathy into your Agile process ...without hiring a full User Experience (UX) team.
Shaped by 25+ years in the web industry, spanning marketing sites, SaaS products, and large-scale enterprise systems, across diverse verticals.
UX Empathizer™ helps teams build better products by turning empathy into a repeatable practice ...not a one-time activity.
Most UX resources focus on deliverables: wireframes, reports, or isolated research activities.
UX Empathizer™ focuses on how teams think and decide.
Our tools are designed to integrate directly into Agile workflows, helping product teams build shared empathy, reduce UX debt, and make better decisions without slowing down.
Whether you're a PM, developer, or UX generalist, UX Empathizer™ gives you practical systems (not theory) to keep the user at the center of every sprint.
Care about prioritization, team alignment, measurable impact on roadmap outcomes, and reducing wasted work.
Need lean, fast, actionable tools that help make decisions with minimal resources and team structure.
Want practical UX guidance that helps reduce friction, user complaints, and rework without deep UX expertise.
Seek frameworks and artifacts to structure sessions, teach methods, and drive team-wide UX maturity.
Your team ships fast, but your UX maturity is stuck in neutral. Most Agile teams lack the tools, confidence, or know-how to integrate research and UX strategy into sprint cycles, so decisions are made from intuition, not insight.
UX Empathizer™ Playbooks, Guides, & Toolkits
A done-for-you digital system that helps teams build UX maturity without slowing Agile down.
Created for startup founders, product managers, and UX generalists who need to make research and strategy repeatable, scalable, and impactful.
Deliver better user experiences ...faster.
The UX Empathizer™ toolkit helps you embed empathy, usability, and human insight into every sprint, stand-up, and product decision.
Whether you're a startup team, solo founder, or part of a growing SaaS org, our step-by-step playbooks and proven templates are designed to make UX thinking easy, lean, and scalable ...even without a dedicated UX team.
Build better products by slowing down, just long enough to listen.
A structured reflection to help product teams reconnect with real users and make more empathetic decisions.
Bring empathy into every sprint.
Designed for 2-week Agile cycles, this playbook shows you how to integrate research, UX storytelling, usability testing, and signal tracking ...without slowing your team down.
Get your team aligned around what users actually need.
This collaborative kit helps teams map user thoughts, feelings, and motivations using empathy mapping and Jobs To Be Done (JTBD).
Test faster. Learn sooner. Build better.
Run a full usability testing sprint in 5 days ...even without a research team. This toolkit includes recruitment templates, test scripts, and AI-powered insight synthesis.
Track what users feel ...and act on what matters.
Log friction points, delight moments, and UX pain using this simple yet powerful system. Prioritize findings with a visual impact matrix to guide product decisions.
Make user insights part of your weekly routine.
Stop losing valuable research in docs and emails. This async-friendly template helps cross-functional teams surface insights, highlight UX wins, and align on what's next.
Run meaningful product conversations that start with people.
Use these printable or digital prompts to run powerful design sessions, sprint planning rituals, or retros that center the user. Great for team workshops or solo reflection.
Give your app a UX health check ...without needing a designer.
This self-guided audit helps developers and tech leads catch friction before it becomes a problem. Based on usability heuristics and empathy-driven evaluation.
Turn vague stories into user-centered goals.
Plan smarter sprints with UX acceptance criteria, insight-rich backlog refinement, and persona-based prioritization.
Reflect on what mattered ...to your users.
This toolkit helps Agile teams improve UX maturity through reflective sprint retros focused on empathy, emotion, and design quality.
Prioritize what actually improves user experience.
Use this lightweight tool to score UX issues based on user impact, effort, and emotional friction. Plug directly into your sprint board or backlog grooming.
Looking for everything in one place?
Grab the UX Empathizer™ Full Toolkit: includes all 10 products, plus bonus templates.
Perfect for remote teams, bootcamps, and UX coaching packages.
Our consulting team can help you:
Contact us to schedule a strategy session
All the Tools. Always Up to Date. One Simple Subscription.
The UX Empathizer™ Toolkit Membership gives you full access to our entire library of empathy-led UX playbooks, templates, and workshop kits ...plus every new update and release we publish.
Whether you're a product manager, developer, or startup founder, this subscription is your secret weapon to embed human-centered design into every step of your product development workflow.
Each month, members get access to new tools before public release, including:
Empower your team to create more thoughtful, usable, human-first software ...every sprint.
UX Empathizer™ Implementation Packages are fixed-scope engagements designed to help teams embed empathy into their product workflows ...quickly, clearly, and without long-term consulting commitments.
Fixed-scope. Outcome-driven. Empathy built into execution
Need a custom tailored progblem-solving approach? Our consulting team can help you:
UX Empathizer™ is a practical UX decision-support system crafted to help product teams think more clearly about users ...not just produce more deliverables. While many UX tools focus on artifacts like wireframes or reports, UX Empathizer™ integrates directly into Agile workflows to build shared empathy, reduce UX debt, and guide better day-to-day decisions without slowing teams down.
Built for PMs, developers, and UX generalists alike, it provides actionable systems rather than abstract theory, keeping the user at the center of every sprint.
UX Empathizer™ is produced by Garofalo UX, a San Diego–based UX strategy and creative problem-solving consultancy with over 27 years of web industry experience, known for delivering Enterprise UX and “User Experience as a Service” for complex digital systems through a deeply human-centered approach.